Terms & Policies

RESERVATION POLICIES:

All reservations are via practo.com.

CANCELLATION POLICY:

All reservations are subject to cancellation

CHECK-IN:

Sessions are of a set time of one hour. Clients are responsible for ensuring that they are available to start the session on time. As all sessions will end on time, sessions that do not begin on time will be of a reduced time but subject to the full hourly fee.

FACILITIES:

Any damage to the facilities will be 

MEDICAL CONCERNS:

Counselling is an accompanied journey into self. While the therapist will accompany clients on their journey, clients are fully responsible for their actions, decisions and behaviours, during, between and after therapy sessions. The contract of engagement in counselling/psychotherapy with The Vaidya is subject to acceptance by the client that the terms of use and the confidentiality and security policy have been accepted and understood.

Personal data is required for our own records and may be stored by therapists in a secure file and may not be released to a third party except under court order.

Legal CONCERNS:

Clients accept that there are limits to confidentiality. While the content of the sessions and the client’s identity is treated with the strictest confidence, this may cease should the client disclose criminal activity, child sexual abuse, or material which leads the therapist to believe that the client poses a threat to the safety of themselves or others or where the safety of a minor is threatened. In all instances where it may be necessary to break confidentiality the client will be informed prior to any action being taken. Clients accept that in the name of best practice therapists are required to attend regular supervision and that your identity will remain confidential. We do not audio or video record any session.

About the Sessions:

Clients accept that in the course of therapy unpleasant and upsetting emotions may be experienced. Clients accept that this is not a free service and that all sessions are subject to a fee. 

Conduct:

While therapy sessions provide the space for clients to work through difficult feelings and emotions, therapists will not accept threatening or abusive behaviour towards them. Such behaviour may result in the session ending and the client being liable for the full session cost.